Most orders are completed in 2-3 business hrs and at each step of the process, you will be e-mailed all the relevant information and FAQ's.
PENDING Waiting to process.
PROCESSING Order being processed
AWAITING DESPATCH Order awaiting 3rd party courier pick up.
DELIVERY Order out for delivery.
COMPLETED Order complete, you can log-in for your invoice.
New Customers
All answers can be found in our customer support section or by calling the manufacturer directly for technical questions before returning to order on-line with us.
Existing Customers
This section answers all the questions you may have regarding your order. Please read through this carefully and if your specific enquiry is not answered, please log-in to your account. All correspondence will be done through our on-line system so that you have a complete written record of the entire transaction from start to finish. Please check your e-mails regularly for updates or log-in to track your order status. Doing things this way allows us more time to provide superior support so you can order, check stocks, track your order, return goods, query existing orders and print your invoice, allowing us to process your order more efficiently.